Dr. Armando Hernández
  • Home
  • About
  • Consulting
  • Multicultural
  • PCBH Toolkit
    • Welcome!
    • Screeners
    • Pediatrics
    • Model

Multicultural Competence 
Healthcare & Human Service Organizations

Background

  • Multicultural Practice 101 
  • Rationale for Cultural Competence in Primary Care 
  • Building Diversity in Organizations 
  • Evolving Language of Diversity (See specific article on Latinos) 

First Steps

  • Circles of My Self (different version; guidelines)   
  • Social Identity Profile 
  • Examining Privilege Exercise 
  • Cultural Identity Activities 
  • Group Cultural Identity Activity

Next Steps

  • Examine how diversity, inclusivity, or cultural competence fits into the organization's mission and values.  
  • Explore and discuss how senior leadership reflects and nurtures diversity and inclusivity.  
  • Create a diversity committee or an inclusive space for strategic planning, communication, and implementation.
  • Conduct a formal multicultural organizational assessment (see here for a helpful guide). 

  • Stages of Multicultural Organizational Change
  • Cultural Competence in Primary Health Care: Eliminating Health Disparities
  • Evidence Base for Cultural and Linguistic Competence in Healthcare 
  • Cultural Competence: It All Starts at the Front Desk 
  • Teaching Cultural Competence in Healthcare

Facilitation

  • Meeting Facilitation - The No Magic Method
  • Group Facilitation Handouts
  • Discuss what dialogue looks like (go here for workshops on dialogue) 
  • Additional ideas for making trainings better
  • Sample communication training
www.drarmandohernandez.com
Contact